Front of House Team Member

Landed; Kansas City (MO); On-site; USD 24,000 - 36,000; Full time

Job summary

Landed in Kansas City is seeking a customer-focused team member to greet Guests, take orders at the POS, and handle payments with cash, credit or debit cards. You’ll also assist in dining room service, stock drinks, keep stations clean, and help maintain high sanitation standards.

Experience in fast-paced hospitality is a plus; you will follow brand standards, work as part of a team, and ensure orders are prepared and delivered promptly while upholding safety and quality.

Job description

Summary of Position

Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.

Duties & Responsibilities

• Always adhere to Brand Standards for uniform appearance and personal grooming.
• Maintain a safe, clean, and organized work area.
• Be a team player—support and assist your fellow team members whenever possible.
• Maintain cleanliness/sanitation standards.
• Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
• Properly operate POS system for taking all types of Guest orders.
• Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
• Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
• Interact with Guests in a friendly and efficient manner.
• Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
• Maintains proper product temperatures per standards.
• Maintains portion-control for products per standards.
• Cleans equipment, as assigned, thoroughly and in a timely fashion.
• Keeps floor in work or service area clean and free of debris.
• Completes daily tasks timely and thoroughly in accordance with standards.