Front of House Team Leader

Topgolf; Vineyard (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf in Vineyard, UT is seeking a skilled leader to guide a diverse team toward exceptional service and performance targets. You will coach, mentor, and develop associates while maintaining safety and policy compliance.

The role emphasizes cross-department collaboration, issue resolution, and data-driven reporting to optimize operations and guest experiences. A compelling candidate brings strong communication and organizational skills to a dynamic venue.

Qualifications

• Leadership and supervisory experience.
• Excellent communication and interpersonal skills.
• Problem-solving and coaching abilities.
• Strong organizational and time-management skills.
• Ability to motivate a diverse team to achieve goals.
• Proficiency with relevant software (POS, reporting tools).
• Knowledge of industry regulations and best practices.

Responsibilities

• Provide leadership and guidance to team members to achieve performance targets.
• Monitor and evaluate team performance, providing regular feedback and coaching.
• Collaborate with other departments to ensure seamless workflow and quality service delivery.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive and inclusive team culture, fostering associate engagement and development.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and key metrics.
• Perform other operational duties as assigned by your manager

Skills

Leadership

Communication

Problem-solving

Organization

Team motivation

Software proficiency

Regulatory knowledge

Shift availability

Stamina/standing

Education

High school diploma

Tools

POS software

Job description

Topgolf in Vineyard, UT is seeking a skilled leader to guide a diverse team toward exceptional service and performance targets. You will coach, mentor, and develop associates while maintaining safety and policy compliance.

The role emphasizes cross-department collaboration, issue resolution, and data-driven reporting to optimize operations and guest experiences. A compelling candidate brings strong communication and organizational skills to a dynamic venue.