Front of House Lead: Inspire Teams & Elevate Service

Topgolf Payroll Services; Vineyard (UT); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision

401(k) team member match

Free mental well-being platform

Job summary

Topgolf, a global sports and entertainment brand, seeks an experienced leader to guide a front-line team in Utah. The role emphasizes driving performance, coaching staff, and ensuring guest satisfaction while upholding safety and policy standards.

The ideal candidate offers proven supervisory experience, strong communication and organizational skills, and the ability to motivate diverse teams across shifts, including evenings and weekends. On-site role with competitive benefits.

Qualifications

• Proven leadership or supervisory experience in a team environment.
• Excellent communication, interpersonal and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to motivate a diverse team to reach goals.
• Familiarity with relevant software and tools and industry regulations.

Responsibilities

• Provide leadership and guidance to team members to achieve performance targets.
• Monitor and evaluate team performance, providing regular feedback and coaching.
• Collaborate with other departments to ensure seamless workflow and quality service delivery.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive and inclusive team culture, fostering associate engagement and development.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and key metrics.
• Perform other operational duties as assigned by your manager.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Team motivation

Software proficiency

Regulatory knowledge

Education

High school diploma

Tools

Software tools

Job description

Topgolf, a global sports and entertainment brand, seeks an experienced leader to guide a front-line team in Utah. The role emphasizes driving performance, coaching staff, and ensuring guest satisfaction while upholding safety and policy standards.

The ideal candidate offers proven supervisory experience, strong communication and organizational skills, and the ability to motivate diverse teams across shifts, including evenings and weekends. On-site role with competitive benefits.