Front-of-House Operations Lead

Wish You Were Here Group; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Wish You Were Here Group in New York City is seeking a Front-of-House Supervisor to oversee daily operations and manage front-of-house staff. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for guest service.

This supervisory role requires a minimum of 2-3 years of experience in a high-volume restaurant and the ability to lead a team effectively while ensuring compliance with health and safety standards.

Qualifications

• Minimum 2-3 years of hospitality supervisory/management experience in a high-volume setting.
• Strong attention to detail and self-motivated.
• Ability to lift and bend for extended periods.

Responsibilities

• Supervise daily operations of front-of-house staff.
• Coordinate employee responsibilities to ensure efficient restaurant functions.
• Participate in hiring and training new applicants.

Skills

Guest service foundation

Leadership skills

Problem solving

Organizational skills

Education

Two-year associate degree in Hospitality or equivalent work experience

Tools

Microsoft Products

POS systems

Job description

Wish You Were Here Group in New York City is seeking a Front-of-House Supervisor to oversee daily operations and manage front-of-house staff. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for guest service.

This supervisory role requires a minimum of 2-3 years of experience in a high-volume restaurant and the ability to lead a team effectively while ensuring compliance with health and safety standards.