Front-of-House Manager: Service Lead & Guest Experience

Fohandboh; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fohandboh in Nashville, TN seeks a Front of House Manager who aspires to grow into a long-term management career. You will oversee all non-kitchen restaurant operations, shaping guest experiences by maintaining a welcoming dining room and ensuring outstanding customer service.

You will train servers, bartenders, hosts, and bussers, plan shifts, and direct staff to handle unexpected situations and guest concerns, while upholding brand standards and guest satisfaction.

Responsibilities

• Oversee all front-of-house operations (except kitchen) to shape the guest experience.
• Maintain dining room appearance and ensure high levels of customer service.
• Train servers, bartenders, hosts, and bussers to meet the restaurant's standards.
• Plan shifts and direct staffing to meet anticipated demand; guide staff to handle issues during the shift.

Job description

Fohandboh in Nashville, TN seeks a Front of House Manager who aspires to grow into a long-term management career. You will oversee all non-kitchen restaurant operations, shaping guest experiences by maintaining a welcoming dining room and ensuring outstanding customer service.

You will train servers, bartenders, hosts, and bussers, plan shifts, and direct staff to handle unexpected situations and guest concerns, while upholding brand standards and guest satisfaction.