Front of House Service Manager - Guest Experience Leader

One Lifestyle, Ltd; New Albany (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

One Lifestyle, Ltd. is seeking a Service Manager to oversee daily front-of-house operations and deliver exceptional guest experiences.

You will train, supervise, and schedule service staff while upholding high hospitality standards and collaborating with kitchen and bar teams. The role requires at least three years of FOH management and a high school diploma, with work locations in Nashville, TN; Brier Creek, NC; Pflugerville, TX; Charleston, SC; or Columbus, OH, and occasional travel to local

Qualifications

• High School Diploma or equivalent required.
• At least three (3) years of related front-of-house management experience required.

Responsibilities

• Oversee daily front-of-house operations to ensure smooth, efficient service.
• Train, supervise, and schedule service staff.
• Maintain high standards of customer service and handle guest concerns or complaints.
• Monitor dining area cleanliness, presentation, and compliance with health/safety regulations.
• Coordinate with kitchen staff to ensure accurate and timely food delivery.
• Assist with budgeting, cost control, and tracking sales or service performance.

Skills

Front-of-house management

Staff training

Guest service

Budgeting

Cost control

Education

High School Diploma or equivalent

Job description

One Lifestyle, Ltd. is seeking a Service Manager to oversee daily front-of-house operations and deliver exceptional guest experiences.

You will train, supervise, and schedule service staff while upholding high hospitality standards and collaborating with kitchen and bar teams. The role requires at least three years of FOH management and a high school diploma, with work locations in Nashville, TN; Brier Creek, NC; Pflugerville, TX; Charleston, SC; or Columbus, OH, and occasional travel to local