Front of House Leader: Guest Experience & Team Coaching

Topgolf Payroll Services; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free Play & 1/2 price food

Health, dental, vision, 401(k) match +

Job summary

Topgolf in Scottsdale seeks a Front of House Manager to lead guest experience and ensure exceptional hospitality. You will set service standards, stay visible on the floor, and uphold safety and guest satisfaction across all front-of-house areas.

You will coach and develop the team, assist with hiring, scheduling, onboarding, and ongoing growth. You will also manage daily operations and drive performance through metrics in a fast-paced, high-energy environment.

Qualifications

• 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.
• High school diploma or equivalent.
• Must be 21 years of age or older as required by state or local law.

Responsibilities

• Lead the front-of-house guest experience by setting standards and staying visible on the floor.
• Coach and develop the team; oversee hiring, scheduling, onboarding, and ongoing development.
• Manage operations: opening/closing procedures, staffing, inventory, and facilities needs.
• Uphold Topgolf standards and culture; ensure safety, procedures, and guest satisfaction.

Skills

Guest experience

Team supervision

Operations management

Safety standards

Education

High school diploma or equivalent

Job description

Topgolf in Scottsdale seeks a Front of House Manager to lead guest experience and ensure exceptional hospitality. You will set service standards, stay visible on the floor, and uphold safety and guest satisfaction across all front-of-house areas.

You will coach and develop the team, assist with hiring, scheduling, onboarding, and ongoing growth. You will also manage daily operations and drive performance through metrics in a fast-paced, high-energy environment.