Front of House Leader: Stellar Guest Experience & Team Coach

BookMoreTeeTimes.ai; Edison (NJ); On-site; USD 60,000 - 70,000; Full time

Job summary

Topgolf is seeking a Front of House Manager to lead our guest-facing team and deliver rockstar-level service. You will coach teammates, drive guest satisfaction, and ensure all areas are staffed, scheduled, and operating smoothly in a high-energy venue. 2+ years of venue management and a high school diploma are required; licenses may be needed.

Availability for evenings, weekends, and holidays is expected. The role involves opening/closing, hiring, and shift management, contributing to a

Qualifications

• 2+ years of venue/operations management experience.
• High school diploma is required.
• Ability to obtain required licenses.

Responsibilities

• Coach teammates to deliver exceptional guest experiences.
• Drive guest satisfaction and service standards.
• Ensure staff coverage, scheduling and shifts are managed smoothly.
• Oversee opening/closing procedures and daily operations.
• Handle hiring and shift management for a high-energy venue.

Skills

Leadership

Coaching

Guest service

Scheduling

Hiring

Education

High school diploma

Job description

Topgolf is seeking a Front of House Manager to lead our guest-facing team and deliver rockstar-level service. You will coach teammates, drive guest satisfaction, and ensure all areas are staffed, scheduled, and operating smoothly in a high-energy venue. 2+ years of venue management and a high school diploma are required; licenses may be needed.

Availability for evenings, weekends, and holidays is expected. The role involves opening/closing, hiring, and shift management, contributing to a