Front-of-House Lead: Guest Experience & Standards

Outback Steakhouse; Hyattsville (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Outback Steakhouse in Hyattsville, MD is seeking a hands-on Front-of-House Leader to uphold high service standards and support managers and staff.

Under direct supervision, the Key position maintains restaurant standards, trains staff, leads pre-shift, handles guest issues, and participates in events and quality controls. Bloomin' Brands benefits apply; compensation range $15-$17 per hour.

Qualifications

• Certified in all front-of-house functions
• Legal authorization to work in the United States
• Previous experience in the restaurant industry (preferred)

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Leadership

Guest service

Job description

Outback Steakhouse in Hyattsville, MD is seeking a hands-on Front-of-House Leader to uphold high service standards and support managers and staff.

Under direct supervision, the Key position maintains restaurant standards, trains staff, leads pre-shift, handles guest issues, and participates in events and quality controls. Bloomin' Brands benefits apply; compensation range $15-$17 per hour.