Front of House Host: Warm Welcomes & Quick Seating

Universal Store; Bolingbrook (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

IHOP in Bolingbrook, IL is seeking a friendly host/hostess to greet guests within 30 seconds and seat them as tables become available. You will rotate seating to maintain service quality and assist with To Go orders, answering calls and managing the waiting list.

No prior experience required. Strong English communication and a team-oriented attitude are essential for creating a positive dining experience.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.

Responsibilities

• Greet guests as they enter the restaurant and seat them as soon as a table is available.
• Develop and maintain professional relationships with IHOP guests and employees.
• Rotate station seating to ensure guest service quality.
• May handle guest complaints and invite guests to return.
• Answer the telephone, take messages, and complete To Go orders.
• Maintain a waiting list and keep areas clean and orderly.

Skills

Customer service

Time management

Teamwork

Job description

IHOP in Bolingbrook, IL is seeking a friendly host/hostess to greet guests within 30 seconds and seat them as tables become available. You will rotate seating to maintain service quality and assist with To Go orders, answering calls and managing the waiting list.

No prior experience required. Strong English communication and a team-oriented attitude are essential for creating a positive dining experience.