Front of House Host: Warm Welcome & Seating Pro

Universal Store; Ardmore (OK); On-site; USD 12,000 - 15,000; Full time

Job summary

IHOP in Ardmore, OK is seeking a friendly Host/Hostess to greet guests, seat them promptly, maintain station seating, and assist with to-go orders. You will welcome guests within 30 seconds and help ensure a smooth dining experience.

No prior experience required; training will be provided. You will perform cleaning duties, answer phones, keep restrooms stocked, and uphold IHOP standards.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write simple correspondence.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.

Responsibilities

• Greet and seat guests promptly, cheerfully, and courteously.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Rotate station seating to ensure the quality of guest service.
• May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly to ensure proper stock levels and cleanliness.
• Clear, clean and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Skills

Customer service

Communication

Teamwork

Education

No formal education required

Job description

IHOP in Ardmore, OK is seeking a friendly Host/Hostess to greet guests, seat them promptly, maintain station seating, and assist with to-go orders. You will welcome guests within 30 seconds and help ensure a smooth dining experience.

No prior experience required; training will be provided. You will perform cleaning duties, answer phones, keep restrooms stocked, and uphold IHOP standards.