Front of House Host: Fast, Friendly Seating & Hospitality

Universal Store; Muskogee (OK); On-site; USD 12,000 - 18,000; Part time

Job summary

IHOP in Muskogee, Oklahoma is seeking friendly hosts to greet guests promptly and seat them as tables become available. You will help maintain guest satisfaction by rotating seating and supporting front-of-house operations.

No prior experience is required; strong communication and a welcoming attitude are valued. You will answer calls, manage to-go orders, and help keep the dining area clean and inviting.

Qualifications

• No prior experience or training required.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write simple correspondence.
• Ability to read and speak English, to understand guest checks, instructions, warning and safety labels, and communicate with others.

Responsibilities

• Greet guests within 30 seconds and seat them when a table is available.
• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Rotate station seating to ensure the quality of guest service.
• May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Maintain a waiting list as necessary.
• Check restrooms hourly to ensure proper stock levels and cleanliness.
• Clear, clean and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Education

No prior experience or training required.

Job description

IHOP in Muskogee, Oklahoma is seeking friendly hosts to greet guests promptly and seat them as tables become available. You will help maintain guest satisfaction by rotating seating and supporting front-of-house operations.

No prior experience is required; strong communication and a welcoming attitude are valued. You will answer calls, manage to-go orders, and help keep the dining area clean and inviting.