Guest Experience Host – Front Desk & Seating Leader

IHOP; Conway (AR); On-site; USD 12,000 - 17,000; Full time

Job summary

IHOP in Conway, AR is seeking a courteous Host to warmly greet guests and seat them efficiently, supporting front-of-house operations. The role emphasizes smooth seating flow, strong communication, and teamwork in a fast-paced dining environment.

Responsibilities include monitoring service pace, answering phones, maintaining cleanliness, and upholding IHOP hospitality standards. Prior hospitality exposure is helpful for success in this role.

Qualifications

• Ability to work in a fast-paced environment with understanding of the restaurant's Table Management system.
• Good verbal and written communication skills.
• Experience in a team-oriented environment.
• Excellent organization and problem-solving skills.

Responsibilities

• Perform station opening/closing duties and maintain Hospitality Desk/front entrance.
• Greet guests appropriately and seat them using effective techniques.
• Manage seating and dining room quote times with Table Manager.
• Answer phones and take call-in orders.
• Maintain restroom checks and cleanliness.
• Report to management any delays, guest needs, or complaints.
• Ensure compliance with company policies and health/safety standards.
• Perform other duties as assigned by management.

Skills

Fast-paced work

Table management system

Verbal and written communication

Team-oriented

Organization and problem-solving

Job description

IHOP in Conway, AR is seeking a courteous Host to warmly greet guests and seat them efficiently, supporting front-of-house operations. The role emphasizes smooth seating flow, strong communication, and teamwork in a fast-paced dining environment.

Responsibilities include monitoring service pace, answering phones, maintaining cleanliness, and upholding IHOP hospitality standards. Prior hospitality exposure is helpful for success in this role.