Front of House Guest Experience Specialist

Tim Hortons; Dayton (AL); On-site; USD 12,000 - 18,000; Full time

Job summary

Tim Hortons in Dayton, AL is seeking a Restaurant Front Team Member to provide an exceptional guest experience through welcoming service, knowledge of products and accurate order completion.

You will greet guests promptly, follow Always Fresh procedures, keep the front counter and drive-thru area clean, and work with the team to meet speed-of-service targets while upholding health and safety standards.

Qualifications

• Must be 16 years of age or older.

Responsibilities

• Provides visual cues for guests that create a positive first impression.
• Delivers consistent guest service with a friendly attitude and strong product knowledge.
• Follows the Always Fresh procedure to ensure coffee and products are fresh and accurate.
• Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Ensures accuracy of every order by repeating it and using proper drive-thru protocols.
• Maintains a prompt, warm greeting at front counter and drive-thru and supports speed of service.

Job description

Tim Hortons in Dayton, AL is seeking a Restaurant Front Team Member to provide an exceptional guest experience through welcoming service, knowledge of products and accurate order completion.

You will greet guests promptly, follow Always Fresh procedures, keep the front counter and drive-thru area clean, and work with the team to meet speed-of-service targets while upholding health and safety standards.