Front of House: Guest Experience Associate

Tim Hortons; Waverly (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Tim Hortons in Waverly, Alabama is seeking a Restaurant Front Team Member to be on the front line delivering exceptional guest experiences through friendly service, accurate orders, and teamwork.

You will follow Always Fresh procedures, greet guests within seconds, and maintain cleanliness and safety across the front counter and drive-thru. This role emphasizes hospitality, speed, and attentiveness in daily operations.

Qualifications

• Provides excellent guest service with a friendly attitude and strong product knowledge.
• Delivers accurate orders and follows procedures to ensure order accuracy at drive-thru and front counter.
• Greets guests promptly and maintains a welcoming dining environment.
• Keeps a clean, organized front counter and drive-thru area and follows sanitation guidelines.

Responsibilities

• Prepare products according to training and order monitor for accuracy.
• Communicate product needs to ensure proper availability for guests.
• Regularly check temperatures and record in the Time & Temperature Log.

Skills

Guest service

Communication

Attention to detail

Front counter greeting

Job description

Tim Hortons in Waverly, Alabama is seeking a Restaurant Front Team Member to be on the front line delivering exceptional guest experiences through friendly service, accurate orders, and teamwork.

You will follow Always Fresh procedures, greet guests within seconds, and maintain cleanliness and safety across the front counter and drive-thru. This role emphasizes hospitality, speed, and attentiveness in daily operations.