Front of House Guest Experience Associate

Rensko Holdings / Tim Hortons; Parkersburg (WV); On-site; USD 15,000 - 18,000; Part time

Job summary

Tim Hortons in Parkersburg, WV is seeking a Team Member to deliver exceptional guest experiences at the front line. The role emphasizes greeting guests, ensuring accuracy, and maintain cleanliness while providing friendly service.

You will follow Always Fresh standards, manage drive-thru orders, and work with the team to keep the restaurant running smoothly and safely during peak times.

Qualifications

• Front-line hospitality experience preferred.
• Ability to handle fast-paced guest interactions with a smile.
• Capable of following standard procedures for accuracy.

Responsibilities

• Provide exceptional guest service and product knowledge at front counter and drive-thru.
• Maintain a clean, organized dining room, counter and exterior areas.
• Follow Always Fresh and health/safety guidelines in daily tasks.
• Handle orders accurately and deliver prompt, friendly service.
• Respond to guest concerns and resolve issues professionally.

Skills

Guest service

Hospitality

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Tim Hortons in Parkersburg, WV is seeking a Team Member to deliver exceptional guest experiences at the front line. The role emphasizes greeting guests, ensuring accuracy, and maintain cleanliness while providing friendly service.

You will follow Always Fresh standards, manage drive-thru orders, and work with the team to keep the restaurant running smoothly and safely during peak times.