Front of House Employee

Shane's Rib Shack; Ellijay (GA); Vor Ort; USD 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Base Pay PLUS TIPS

Flexible schedule

Opportunity for advancement

Zusammenfassung

Shane's Rib Shack in Ellijay, Georgia is seeking a Front of House Employee to deliver excellent customer service and maintain a welcoming atmosphere. This role involves greeting guests, managing orders, and ensuring cleanliness.

The ideal candidate has a background in customer service, possesses strong communication skills, and can work flexible hours. Join our team and contribute to a positive dining experience!

Qualifikationen

• Prior experience in a customer-facing role, preferably in a hospitality or retail setting.
• Excellent verbal communication skills for effective interaction.
• Ability to handle orders accurately in high-pressure environments.
• Experience working collaboratively with a positive attitude.
• Available to work various shifts including weekends and holidays.
• Capable of standing for long periods and moving quickly.
• Knowledge of health and safety standards for food service.

Aufgaben

• Greet customers and provide menus, answering initial questions.
• Take orders accurately and process payments using POS systems.
• Deliver food and beverages to customers in a timely manner.
• Maintain cleanliness of the dining area throughout the shift.
• Address and resolve customer complaints diplomatically.

Kenntnisse

Customer Service Experience

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Jobbeschreibung

Benefits

• Base Pay PLUS TIPS
• Flexible schedule
• Opportunity for advancement

Position Overview

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.