Cashier

R365hire; Louisiana (MO); On-site; USD 26,000 - 38,000; Full time

Job summary

R365hire is seeking a Front of House Employee to help create a welcoming dining experience. You will greet guests, take orders, handle payments, and maintain cleanliness in the dining area.

You will ensure timely service, assist with health and safety standards, and respond professionally to customer questions or concerns during busy shifts.

Qualifications

• Customer-facing experience in hospitality or retail settings.
• Clear verbal communication skills for interaction with customers and teammates.
• Willingness to work varied shifts including mornings, evenings, weekends, and holidays.
• Capable of standing long periods and moving quickly during busy periods.
• Knowledge of health and safety standards in food service or willingness to learn.

Responsibilities

• Greet customers, provide menus, and answer questions about food and beverage options.
• Take orders accurately and process payments using POS systems.
• Deliver food and beverages in a timely manner and verify order accuracy.
• Maintain dining area cleanliness and ensure health standards in public spaces.
• Address and resolve customer complaints diplomatically to maintain satisfaction.

Skills

Customer Service

Communication

Teamwork

Flexibility

Stamina

Health & Safety

Job description

Position Overview:

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities:

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.