Front of House Employee

R365hire; Corpus Christi (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

R365hire is seeking a Front of House team member to welcome guests, take orders, handle payments, and maintain a clean dining area.

You will greet customers, provide menus, and answer questions about food and beverages while delivering orders promptly and accurately. The role requires strong communication, teamwork, and the ability to work flexible shifts to ensure great guest experiences.

Qualifications

• Customer-facing experience in hospitality or retail.
• Excellent verbal communication with customers and team members.
• Ability to work efficiently and accurately under pressure.
• Collaborative work style and positive attitude toward colleagues.
• Willingness to work varied shifts, including mornings, evenings, weekends and holidays.
• Capable of standing for long periods and moving quickly during busy periods.
• Knowledge of health and safety standards applicable to food service; willingness to obtain food handler certifications.

Responsibilities

• Greet customers, provide menus, and answer questions about food and beverages.
• Take orders accurately and process payments using POS systems; ensure correct receipts and change.
• Deliver orders to tables or counters in a timely manner and assist guests as needed.
• Maintain dining area cleanliness and safety standards throughout the shift.
• Address and resolve customer complaints diplomatically to ensure satisfaction and reputational integrity.

Skills

Customer service

Communication

Efficiency

Teamwork

Flexibility

Physical stamina

Health and safety awareness

Tools

POS systems

Cash handling

Job description

Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities:

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.