Empleado de recepción

R365hire; Corpus Christi (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

R365hire is seeking a friendly Front of House Employee in Corpus Christi to welcome guests, take orders, handle payments, and ensure a smooth dining experience. You will deliver food and maintain cleanliness with a strong focus on guest satisfaction.

Responsibilities include greeting customers, processing POS transactions, managing orders accurately, and working with the team to resolve issues while adhering to health and safety standards.

Qualifications

• Customer-facing experience in hospitality or retail.
• Excellent verbal communication skills required.
• Ability to handle orders accurately in a fast-paced setting.
• Team-oriented attitude with willingness to help others.
• Flexible scheduling including mornings, evenings, weekends, and holidays.
• Ability to stand for long periods and move quickly during peak times.
• Knowledge of health and safety standards; food handler certification a plus.

Responsibilities

• Greet guests and provide menus, answer questions about food and drinks.
• Take orders, process payments with POS systems, ensure correct receipts.
• Deliver food and beverages promptly and accurately.
• Maintain dining area cleanliness and safety standards throughout shift.
• Address and resolve customer concerns diplomatically.

Skills

Customer Service Experience

Communication Skills

Efficiency & Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health & Safety Awareness

Tools

POS Systems

Job description

Position Overview: We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities:

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.