Front of House Director — Craft Remarkable Guest Experiences

Chick-fil-A; Edmond (OK); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

Free Employee Meals

Sundays Off

Fun Environment

401K with matching contributions

Health Insurance Benefits

Paid Time Off

Scholarships up to $25,000 annually

Job summary

Chick-fil-A North Edmond is seeking a Front of House Director to oversee the entire front-of-house flow and to create remarkable guest experiences. The leader will set the standard for signature service, model Chick-fil-A’s core values, and coach a diverse team to deliver exceptional hospitality daily.

The role demands strong leadership, analytical skills, and a genuine passion for service, with Sundays off and a supportive benefits package including health insurance and a 401K match.

Qualifications

• Required: High School Diploma or equivalent
• Required: Bachelor's degree or equivalent experience
• Required: Strong analytical and problem-solving skills
• Required: Leadership experience in the customer service industry

Responsibilities

• Lead and understand all aspects of the front of house.
• Lead with humility.
• Mentor, coach, invest in, and build relationships with a diverse team of people.
• Greet all guests with a smile and go above and beyond.
• Celebrate success while maintaining accountability with team members.
• Exhibit our Core Values and 2nd Mile Service qualities on a day-to-day basis.
• Ensure that Chick-fil-A North Edmond meets and exceeds all Chick-fil-A standards and locational goals.
• Build strong relationships with the leadership team as well as the team members.

Skills

Analytical skills

Leadership

Customer service

Communication

Interpersonal skills

Organizational skills

Self-starter

Education

High School Diploma or equivalent

Bachelor's degree or equivalent experience

Job description

Chick-fil-A North Edmond is seeking a Front of House Director to oversee the entire front-of-house flow and to create remarkable guest experiences. The leader will set the standard for signature service, model Chick-fil-A’s core values, and coach a diverse team to deliver exceptional hospitality daily.

The role demands strong leadership, analytical skills, and a genuine passion for service, with Sundays off and a supportive benefits package including health insurance and a 401K match.