Front of House Director

Chick-fil-A; Chandler (AZ); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Tuition opportunities

Scholarships

Leadership development

Fun work environment

Job summary

Chick-fil-A in Chandler, AZ is seeking an experienced leader to accelerate development and support the Operator and senior leadership in daily operations.

The role emphasizes a servant-hearted, high-character professional who can train team members, manage shifts, and uphold Chick-fil-A's culture of excellence. Full-time hours, early mornings, and weekend availability are required, with growth opportunities across the organization.

Qualifications

• Director-level Chick-fil-A experience is required.
• Full-time Open Availability.
• Strong character and professional demeanor.
• Ability to work in hot outdoor conditions.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and set the shift tone.
• Be a friendly, encouraging team player.
• Open or close the restaurant as scheduled.
• Lead operations as a key holder.

Skills

Leadership

People skills

Customer service

Strong character

Communication skills

Job description

Looking to grow your career with Chick-fil-A?

This role is designed to accelerate the growth of future organizational leaders by providing structure and direct exposure to the inner workings of Chick-fil-A. Looking for leaders whom consistently demonstrate our core values, embraces the Chick-fil-A culture, and have a servant's heart. With a passion for people and serving others, having strong character, taking initiative and working with a sense of urgency at all times. Our leaders are responsible for supporting the Operator and senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and maintaining 2nd Mile Service. Intended for those who lead by example and set the tone for others to follow.

Position Type:

Full-time (40+ hours)

Our Benefits Include:

• Competitive pay: $28.00 - 31.00 / hour
• A fun work environment where you can positively influence others
• Learning first‑hand from a Chick-fil-A Operator and senior leadership
• Intentional growth and development to help you reach your professional goals
• Health Insurance (Dental, Vision)
• Paid Tuition opportunities with University of Cumberlands
• Scholarship opportunities

Leader Responsibilities:

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open (5:00 AM) and/or closing (11:00 PM) availability
• Lead operations, key holder
• Excellent communication skills, both verbal and written

Qualifications and Requirements:

• Prior Chick-fil-A Director level experience IS required; 1 year+ worth of experience, not employed at another location
• Full-time Open Availability
• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with Guests
• Strong character, professional but honest
• Ability to work in hot outdoor conditions
• Available to work Saturdays
• Reliable transportationAbility to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.