Front-Line Park Services Trainee

njdepartmentofenvironmentalprotection; Tallahassee (FL, NJ); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Paid Benefit Leave

Holiday Pay

Alternative Workweek Program

Telework

Pension

Deferred Compensation

Health Benefits (medical, prescription

dental & vision care)

Life Insurance

Flexible and Health Spending Accounts

Commuter Tax Savings Program

Public Service Loan Forgiveness (PSLF)

Tuition Reimbursement

Job summary

New Jersey Department of Environmental Protection is seeking a front-line customer service role for State Parks, Forests, and Historic Sites. The position is on-site and involves registering campers, handling reservations, answering inquiries, and processing payments.

Responsibilities include toll booth operation, daily fiscal reports, revenue and attendance submissions, and providing excellent service to the general public seven days a week year-round.

Qualifications

• Front-line and behind the scenes customer and support services.
• Review, process and issue agency documents.
• Provide information on department programs and services.
• On-site work only.
• Experience with Microsoft Office preferred.
• Strong customer service skills for high-volume inquiries.

Responsibilities

• Register campers and handle reservations.
• Provide phone coverage and address inquiries.
• Field complaints and process payments.
• Sell State Park Passes and Park merchandise.
• Operate toll booth and compile revenue/attendance reports.

Skills

Microsoft Suite

Outlook

Customer service

Phone support

Job description

New Jersey Department of Environmental Protection is seeking a front-line customer service role for State Parks, Forests, and Historic Sites. The position is on-site and involves registering campers, handling reservations, answering inquiries, and processing payments.

Responsibilities include toll booth operation, daily fiscal reports, revenue and attendance submissions, and providing excellent service to the general public seven days a week year-round.