State Park Services Trainee: Front Desk & Customer Support

State of New Jersey; Ringwood (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Benefit Leave

Holiday Pay

Pension

Health Benefits (medical, prescription

Commuter Tax Savings Program

Tuition Reimbursement

Job summary

State of New Jersey, Department of Environmental Protection, Ringwood State Park in Ringwood, NJ, seeks an entry-level front-line Clerk/Customer Service position. Under supervision, you will process and issue agency documents and provide information on programs and services.

The role includes registering campers, handling reservations, phone coverage, processing payments, selling park passes and merchandise, and generating daily revenue reports. On-site work only.

Qualifications

• Entry-level clerical role in a state government.
• Experience with customer service preferred.
• Ability to work on-site.

Responsibilities

• Provide front-line customer service to the general public.
• Register campers and address reservations issues.
• Provide phone coverage and field complaints.
• Collect fees, sell State Park Passes and Park Merchandise.
• Operate toll booth and compile daily revenue reports.

Skills

Microsoft Suite

Customer service

Tools

Outlook

Job description

State of New Jersey, Department of Environmental Protection, Ringwood State Park in Ringwood, NJ, seeks an entry-level front-line Clerk/Customer Service position. Under supervision, you will process and issue agency documents and provide information on programs and services.

The role includes registering campers, handling reservations, phone coverage, processing payments, selling park passes and merchandise, and generating daily revenue reports. On-site work only.