State Park Services Trainee - Front Desk & Customer Support

Primerica; Ringwood (NJ); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Paid Benefit Leave

Holiday Pay

Pension

Health Benefits

Job summary

The New Jersey Department of Environmental Protection invites applications for a front-line customer service and clerical support role at Ringwood State Park. The position involves assisting the general public with program information, reservations, fees, and on-site services while working strictly on-site seven days a week year-round.

Responsibilities include registering campers, handling inquiries, processing revenue reports, and supporting park operations.

Qualifications

• Provides information to customers regarding department programs and services.
• Excellent customer service skills and ability to manage high volumes of inquiries.

Responsibilities

• Register campers and assist with reservations.
• Provide phone coverage and handle in-person inquiries.
• Field complaints and collect applicable fees.
• Sell State Park Passes and Park Merchandise.
• Operate toll booth and prepare daily fiscal reports.
• Compile and submit revenue and attendance reports.

Skills

Customer service

Communication

Tools

Microsoft Office Suite

Job description

The New Jersey Department of Environmental Protection invites applications for a front-line customer service and clerical support role at Ringwood State Park. The position involves assisting the general public with program information, reservations, fees, and on-site services while working strictly on-site seven days a week year-round.

Responsibilities include registering campers, handling inquiries, processing revenue reports, and supporting park operations.