Public Services Front Desk Trainee — Customer Support

NJ Department of Environmental Protection; Stanhope (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Holiday Pay

Alternative Workweek Program

Telework

Pension

Deferred Compensation

Health Benefits

Flexible Spending Accounts

Commuter Tax Savings Program

Public Service Loan Forgiveness

Tuition Reimbursement

Job summary

A state environmental department in New Jersey is seeking a customer service representative to provide support to the public. This role involves registering campers, addressing reservation issues, and performing clerical duties. The candidate must possess strong customer service skills, proficiency in Microsoft Suite, and be able to handle high volumes of inquiries. This position is performed exclusively on-site and is integral to the department's customer interaction efforts.

Qualifications

• Experience in customer service and ability to effectively assist the public.
• Strong organizational and clerical skills needed.
• Ability to provide good customer service.

Responsibilities

• Provide customer service to the public.
• Register campers and address reservation issues.
• Perform daily fiscal reports and compile revenue reports.

Skills

Microsoft Suite, including Outlook

Customer service training and experience

Ability to manage high volumes of inquiries

Job description

A state environmental department in New Jersey is seeking a customer service representative to provide support to the public. This role involves registering campers, addressing reservation issues, and performing clerical duties. The candidate must possess strong customer service skills, proficiency in Microsoft Suite, and be able to handle high volumes of inquiries. This position is performed exclusively on-site and is integral to the department's customer interaction efforts.