Front Entry Safety & Customer Care Ambassador

1015 Meijer Stores LP; Lima (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement和并

Job summary

Meijer, Inc. in Lima, Ohio, is seeking a front-line Asset Protection team member. You will actively identify unsafe conditions, deter theft at entry and exit points, respond urgently to alerts, and assist in recovering unpaid merchandise while maintaining safety and customer service standards.

You will document incidents, communicate clearly with teammates, and apply de-escalation techniques to protect customers and store assets in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Communication skills

English fluency

Alarm systems

Education

High school diploma or equivalent

Tools

Alarm systems

Job description

Meijer, Inc. in Lima, Ohio, is seeking a front-line Asset Protection team member. You will actively identify unsafe conditions, deter theft at entry and exit points, respond urgently to alerts, and assist in recovering unpaid merchandise while maintaining safety and customer service standards.

You will document incidents, communicate clearly with teammates, and apply de-escalation techniques to protect customers and store assets in a fast-paced retail environment.