Front End Asset Protection & Customer Service Pro

Meijer; Rossford (OH); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer, Inc. is seeking a frontline Asset Protection team member in Ohio to actively identify unsafe conditions, prevent theft, respond to alerts, and help maintain a safe store environment for customers and team members.

The role requires a high school diploma or equivalent, 1–2 years of customer service or asset protection experience, clear communication skills, and the ability to move throughout the store.

Formación

• High school diploma or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.
• Ability to work successfully with conflict.

Responsabilidades

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Conocimientos

Customer service

Asset protection

Communication skills

Technology proficiency

Negotiation & de-escalation

Conflict management

Product location knowledge

Team collaboration

Educación

High school diploma or equivalent

Descripción del empleo

Meijer, Inc. is seeking a frontline Asset Protection team member in Ohio to actively identify unsafe conditions, prevent theft, respond to alerts, and help maintain a safe store environment for customers and team members.

The role requires a high school diploma or equivalent, 1–2 years of customer service or asset protection experience, clear communication skills, and the ability to move throughout the store.