Front Entrance Ambassador: Safety & Service

Meijer, Inc.; Grand Rapids (MI); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer, Inc. is seeking a frontline Asset Protection team member to deter theft and maintain safety at entryways and throughout the store.

You will engage with customers entering and exiting, validate receipts, and recover unpaid merchandise to protect team members and shoppers. The role emphasizes quick response to alerts, de-escalation techniques, and accurate reporting of theft, safety, and alarm events.

Formación

• High school graduate or equivalent.
• 1-2 years of customer service or asset protection experience.
• Clear and professional written and oral communication skills.
• Able to move throughout work area for long periods.
• Able to respond quickly and urgently to alerts.
• Able to learn and use new technology solutions.
• Able to document incidents using technology.
• Able to learn negotiation and de-escalation techniques.
• Knowledge of product locations to direct customers.
• Ability to work with conflict.

Responsabilidades

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through active presence and engagement with customers entering/exiting.
• Respond to alerts urgently to check receipts and recover unpaid merchandise.
• Resolve alarms and reduce store disruption using de-escalation techniques.
• Document and communicate theft, safety, and alarm incidents.

Conocimientos

Customer service

Communication

De-escalation

Mobility/Stamina

Educación

High school diploma or equivalent

Herramientas

Technology literacy

Descripción del empleo

Meijer, Inc. is seeking a frontline Asset Protection team member to deter theft and maintain safety at entryways and throughout the store.

You will engage with customers entering and exiting, validate receipts, and recover unpaid merchandise to protect team members and shoppers. The role emphasizes quick response to alerts, de-escalation techniques, and accurate reporting of theft, safety, and alarm events.