Front Door Security & Customer Experience Advocate

Meijer, Inc.; Claridon Township (OH); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer, Inc. in Ohio is seeking an Asset Protection Associate to help safeguard customers and team members while delivering friendly service. You will patrol store areas and respond to incidents to deter theft and maintain safety.

Responsibilities include preventing theft, validating receipts, and documenting safety and alarm events using store systems. Strong communication, de-escalation, and adaptability to dynamic situations are essential.

Formación

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to actively move throughout work area for long periods of time.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new and existing technology solutions.

Responsabilidades

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Conocimientos

Customer service

Asset protection

De-escalation

Communication

Technology literacy

Negotiation

Educación

High school diploma or equivalent

Descripción del empleo

Meijer, Inc. in Ohio is seeking an Asset Protection Associate to help safeguard customers and team members while delivering friendly service. You will patrol store areas and respond to incidents to deter theft and maintain safety.

Responsibilities include preventing theft, validating receipts, and documenting safety and alarm events using store systems. Strong communication, de-escalation, and adaptability to dynamic situations are essential.