Front-End Team Lead — Member Services

Walmart; Westworth Village (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Life insurance

Employee discounts

Job summary

Walmart Sam's Club in Westworth Village, TX is seeking a front-end supervisor to assist management in supervising associates and delivering excellent member service. You will train staff, handle member questions, operate registers or self-checkout, manage merchandise, and support daily club operations to meet performance goals.

The role emphasizes strong customer focus, teamwork, integrity, and adherence to company policies.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older
• Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Assists management with the supervision of associates in assigned area by assigning duties and providing direction
• Communicates goals and feedback, trains associates on processes, promotes member service approaches
• Handles member transactions, assists with purchases, self-checkout, returns and curbside pickup
• Maintains cleanliness, runs reports, supports scheduling and performance evaluations

Skills

Customer service

Front-end equipment

Job description

Walmart Sam's Club in Westworth Village, TX is seeking a front-end supervisor to assist management in supervising associates and delivering excellent member service. You will train staff, handle member questions, operate registers or self-checkout, manage merchandise, and support daily club operations to meet performance goals.

The role emphasizes strong customer focus, teamwork, integrity, and adherence to company policies.