Front-End Team Lead: Member Experience & Service

Sam's East, Inc.; Longview (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Paid time off

Education assistance

Job summary

Walmart/Sam's Club in Longview, TX is seeking an Associate Supervisor to support management in supervising front-end operations and delivering member service. You will guide associates, train new staff, and ensure policy compliance while promoting store programs and benefits.

The role includes handling memberships, transactions at registers or self-checkout, and assisting customers with purchases, returns, and drive-thru/curbside orders where applicable. A customer-first mindset is essential.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates and training
• Process memberships, upgrades and credit accounts and promote store programs
• Provide member service support, answer questions and help with purchases
• Maintain store cleanliness and organize merchandise and carts

Skills

Retail experience

Customer service

Cash register

Tools

Cash register

Job description

Walmart/Sam's Club in Longview, TX is seeking an Associate Supervisor to support management in supervising front-end operations and delivering member service. You will guide associates, train new staff, and ensure policy compliance while promoting store programs and benefits.

The role includes handling memberships, transactions at registers or self-checkout, and assisting customers with purchases, returns, and drive-thru/curbside orders where applicable. A customer-first mindset is essential.