Front-End Team Lead: Member Service Champion

Sam's East, Inc.; Westworth Village (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Education benefits (Live Better U)

Job summary

Walmart stores and Sam's Club facilities seek an associate to supervise front-end operations, assist members, and uphold customer service standards in Westworth Village, TX. Responsibilities include training, processing memberships and credit accounts, and ensuring policy compliance.

Role emphasizes teamwork, integrity, and delivering value to members while supporting daily operations and merchandising tasks. Strong communication and service orientation are essential.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area, assign duties and provide guidance on member service approaches.
• Promote memberships, process memberships and credit accounts, and encourage renewals.
• Assist members with purchases, locate merchandise and guide self-checkout transactions.
• Handle claims and returns, organize merchandise, and maintain store cleanliness.
• Support compliance with policies and Open Door Policy and participate in recruiting and training.

Skills

Retail experience

Customer service

Front-end equipment

Tools

Cash register

Job description

Walmart stores and Sam's Club facilities seek an associate to supervise front-end operations, assist members, and uphold customer service standards in Westworth Village, TX. Responsibilities include training, processing memberships and credit accounts, and ensuring policy compliance.

Role emphasizes teamwork, integrity, and delivering value to members while supporting daily operations and merchandising tasks. Strong communication and service orientation are essential.