Front-End Team Lead, Member Services

Sam's East, Inc.; Humble (TX); Vor Ort; USD 29.000 - 40.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k)

Paid time off

Live Better U education benefit

Employee discounts

Zusammenfassung

Sam's Club in Humble, TX is hiring a front-end supervisor who will assist management by assigning duties, training staff, and guiding member service approaches to resolve issues per policy. The role emphasizes recruiting, scheduling, coaching, and evaluating associates while promoting membership and handling transactions at registers or self-checkout.

The position requires basic retail experience, strong customer service skills, and the ability to work with teams to meet performance goals while

Qualifikationen

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience
• Must be 18 years of age or older

Aufgaben

• Assists management with supervising associates by assigning duties and providing direction
• Trains associates on processes, member service approaches, and feedback
• Promotes membership, handles transactions at registers or self-checkout, and supports marketing events

Kenntnisse

Customer service

Retail operations

Team supervision

Jobbeschreibung

Sam's Club in Humble, TX is hiring a front-end supervisor who will assist management by assigning duties, training staff, and guiding member service approaches to resolve issues per policy. The role emphasizes recruiting, scheduling, coaching, and evaluating associates while promoting membership and handling transactions at registers or self-checkout.

The position requires basic retail experience, strong customer service skills, and the ability to work with teams to meet performance goals while