Front-End Team Lead - Member Services

Walmart Inc.; Hiram (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U

Job summary

Sam's Club in Hiram, GA is hiring for a full-time role with shift variations. The job involves supervising associates, training staff, and delivering member service while promoting memberships and products. The position offers an hourly wage range and benefits as described in the ad.

The role requires strong leadership and customer service skills, with duties including recruiting, scheduling, and maintaining store operations in line with Walmart policies.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience

Responsibilities

• Assists management with supervision of associates
• Training associates on processes and procedures
• Providing direction and guidance to associates on member service approaches
• Ensuring member complaints are resolved per company guidelines
• Participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates
• Communicates and supports membership by providing information on membership types, programs and benefits

Skills

Retail experience

Customer service

Job description

Sam's Club in Hiram, GA is hiring for a full-time role with shift variations. The job involves supervising associates, training staff, and delivering member service while promoting memberships and products. The position offers an hourly wage range and benefits as described in the ad.

The role requires strong leadership and customer service skills, with duties including recruiting, scheduling, and maintaining store operations in line with Walmart policies.