Front-End Team Lead - Member Experience

Sam's Club; Roswell (NM); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Sam's Club in Roswell, NM is seeking a supervisory team member to assist management in guiding associates, processing memberships and upgrades, and delivering excellent member service. You will handle transactions, promote club programs, and support operations including merchandising and returns.

A friendly, customer-focused attitude is essential. The role emphasizes coaching, scheduling, and evaluating staff while upholding Walmart/Sam's Club policies and standards.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates and guiding performance
• Promote and process memberships, upgrades, and credit accounts
• Assist members with purchases and self-service technologies, and handle transactions
• Oversee area operations, including merchandising, returns, and cash handling, following company policies

Skills

Customer service

Team leadership

Front-end equipment operation

Member service

Tools

POS system

Job description

Sam's Club in Roswell, NM is seeking a supervisory team member to assist management in guiding associates, processing memberships and upgrades, and delivering excellent member service. You will handle transactions, promote club programs, and support operations including merchandising and returns.

A friendly, customer-focused attitude is essential. The role emphasizes coaching, scheduling, and evaluating staff while upholding Walmart/Sam's Club policies and standards.