Front-End Team Lead, Member Services

Sam's Club; Brooksville (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Disability and life insurance

Employee discounts

Job summary

Sam's Club in Brooksville, FL is seeking team members to help supervise front-end operations, assist members with purchases, and promote memberships. You will process memberships and credits, handle cash, and support store operations while delivering excellent member service.

Responsibilities include coaching associates, ensuring policy compliance, and maintaining a clean, organized environment. Eligible for Walmart benefits and growth opportunities.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older
• Ability to work in a fast-paced environment and follow company policies

Responsibilities

• Assist management with supervision of associates by assigning duties and providing direction
• Provide member service by identifying needs and assisting with purchases, using self-checkout when needed
• Process memberships, upgrades, and credit accounts; promote membership benefits
• Support recruiting, scheduling, coaching, and evaluating associates according to policy
• Maintain club cleanliness, organize merchandise, and assist with returns and transfers
• Assist with cash handling, deposits, and recording transactions per procedures
• Collaborate with managers to improve processes and address member feedback

Skills

Retail experience

Customer service

Cash handling

Front-end equipment

Tools

Cash register

Job description

Sam's Club in Brooksville, FL is seeking team members to help supervise front-end operations, assist members with purchases, and promote memberships. You will process memberships and credits, handle cash, and support store operations while delivering excellent member service.

Responsibilities include coaching associates, ensuring policy compliance, and maintaining a clean, organized environment. Eligible for Walmart benefits and growth opportunities.