Member Services Team Lead

Sam's Club; Bradenton (FL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefit

Job summary

Sam's Club in Bradenton, FL is hiring a front-end associate to support supervision of associates, training, and delivering excellent member service. The role emphasizes resolving member issues per company guidelines and promoting club products and services.

You will assist with member processing, upgrades, and credit accounts, while helping maintain store cleanliness and merchandise availability. The position includes benefits and growth opportunities.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area and assign duties.
• Communicate goals and feedback to team, train on processes and procedures.
• Assist members with purchases, provide product guidance and support self-service technology.

Skills

Retail experience

Customer service

Front-end equipment (cash registers)

Tools

Cash register

Job description

Sam's Club in Bradenton, FL is hiring a front-end associate to support supervision of associates, training, and delivering excellent member service. The role emphasizes resolving member issues per company guidelines and promoting club products and services.

You will assist with member processing, upgrades, and credit accounts, while helping maintain store cleanliness and merchandise availability. The position includes benefits and growth opportunities.