Front End Team Lead - Grocery & Customer Experience

Fresh Thyme Market; Cranberry Township (Butler County); Sur place; USD 22 000 - 35 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Résumé du poste

Fresh Thyme Market is seeking a Coordinator to efficiently process customer sales at front registers. You will handle cash with accuracy, assist customers, and uphold company asset controls while maintaining a friendly, energetic demeanor and adhering to guidelines.

Ideal candidates have 2–3 years of retail experience, leadership exposure, and a Serv Safe certification. The role emphasizes customer service, teamwork, safety, and daily operational duties in a fast-paced grocery setting.

Qualifications

• High school diploma or its equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Previous experience in a natural foods industry is a plus.

Responsabilités

• Ensure customers receive outstanding service through the checkout lanes.
• Greet customers entering the store and respond promptly to needs.
• Oversee accurate and efficient operation of all cash registers.
• Receive payment by cash, check, credit cards, gift cards, or debit.
• Operate cashier system and display costs, tax, and rebates.
• Maintain clean, orderly checkout areas and no personal items in the area.
• Ensure all POS transactions are completed and cash is properly controlled.
• Provide exceptional, fast, friendly customer service.
• Review customer feedback from the previous day or week.
• Prepare, package, stock, and merchandise display items as needed.
• Ensure price changes are compliant and accurate.
• Maintain food safety compliance and ordering of items.
• Support stock, rotate, and facing of products per procedures.
• Ensure products are correctly priced and discount prices maintained.
• Advise customers regarding product selections and usage.
• Support ad signage and floor set compliance.
• Meet or exceed sales floor conditions for the department.
• Promote a safe work environment.
• Maintain reliable attendance and punctuality.
• Capture production/dashboards data and follow planning tools.
• Perform other daily tasks as required.

Connaissances

Customer service

Cash handling

Conflict resolution

Multi-tasking

Mentoring team

Safety compliance

Formation

High school diploma or equivalent

Outils

Serv Safe Certification

Description du poste

Fresh Thyme Market is seeking a Coordinator to efficiently process customer sales at front registers. You will handle cash with accuracy, assist customers, and uphold company asset controls while maintaining a friendly, energetic demeanor and adhering to guidelines.

Ideal candidates have 2–3 years of retail experience, leadership exposure, and a Serv Safe certification. The role emphasizes customer service, teamwork, safety, and daily operational duties in a fast-paced grocery setting.