Front End Team Lead: Elevate Sales & Service

Bass Pro Shops; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Garland, TX seeks a Team Leader to guide associates in daily operations, merchandising, customer service, and inventory control under the supervision of the Group Sales or Department Manager.

You will coach staff, assist in interviewing, coordinate training, schedule work, and maintain pricing and planograms while delivering a legendary customer experience. This role supports events and strives for outstanding service and product knowledge.

Qualifications

• Minimum Degree Required: High School Diploma or equivalent
• Experience: 2 to 4 years in Retail Sales
• Supervisory experience is a plus

Responsibilities

• Supports the GSM/DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
• Provides daily direction to the associates within the department.
• Maintains a high level of personal Customer Service; delivers better than company average customer service results.
• Assists the GSM/DM with coordination of all Special Events; maintains pricing and UPC integrity; ensures proper assortments and pricing.
• Assists the GSM/DM in carrying out supervisory responsibilities, interviewing, training, and scheduling.

Skills

Leadership

Customer service

Merchandising

Staffing

Interpersonal skills

Communication

Training

POS systems

Inventory management

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management systems

Excel

Job description

Bass Pro Shops in Garland, TX seeks a Team Leader to guide associates in daily operations, merchandising, customer service, and inventory control under the supervision of the Group Sales or Department Manager.

You will coach staff, assist in interviewing, coordinate training, schedule work, and maintain pricing and planograms while delivering a legendary customer experience. This role supports events and strives for outstanding service and product knowledge.