Front End Team Lead: Elevate Store Experience

Bass Pro Shops; Louisville (KY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical

Dental

Vision

Health Savings Account

401k

Job summary

Bass Pro Shops in Louisville seeks a Team Leader to guide department associates in daily operations, merchandising, and customer service excellence. You will oversee staffing, training, scheduling, and coaching to meet sales and service targets while maintaining pricing accuracy and inventory control.

The role emphasizes product knowledge, event coordination, and creating a positive, high-energy store atmosphere with a focus on customer satisfaction and teamwork.

Qualifications

• High school diploma or equivalent required.
• 2–4 years in retail sales; supervisory experience a plus.
• Excellent customer service and leadership abilities.

Responsibilities

• Directs associates daily within the department to meet sales goals and service standards.
• Staffing, interviewing, training, and scheduling in collaboration with management.
• Maintain planograms, pricing, and UPC integrity; execute merchandising directives.
• Provide a legendary customer experience and coach the team to a positive, productive environment.

Skills

Supervisory experience

Customer service

Merchandising

Inventory management

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Bass Pro Shops in Louisville seeks a Team Leader to guide department associates in daily operations, merchandising, and customer service excellence. You will oversee staffing, training, scheduling, and coaching to meet sales and service targets while maintaining pricing accuracy and inventory control.

The role emphasizes product knowledge, event coordination, and creating a positive, high-energy store atmosphere with a focus on customer satisfaction and teamwork.