Front End Team Lead — Elevate Customer Experience & Growth

Ollie's Bargain Outlet; Bartlesville (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

RX coverage after 90 days

401K with company match

Immediate vesting

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Bartlesville, OK is hiring a Retail Front End Team Leader to guide the front-end team and ensure a positive customer experience. You will oversee checkout areas, drive productivity, and manage daily tasks while maintaining store standards.

Responsibilities include payroll planning, reporting, and coordinating donation programs and Ollie’s Army sign-ups, plus leading safety meetings and staff scheduling. Equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Customer service

Team leadership

Flexible schedule

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Bartlesville, OK is hiring a Retail Front End Team Leader to guide the front-end team and ensure a positive customer experience. You will oversee checkout areas, drive productivity, and manage daily tasks while maintaining store standards.

Responsibilities include payroll planning, reporting, and coordinating donation programs and Ollie’s Army sign-ups, plus leading safety meetings and staff scheduling. Equal opportunity employer.