Remote Front End Team Lead - Growth & Customer Experience

Y-Axis; Oklahoma City (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with immediate vesting

Career growth & talent development

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Oklahoma City is seeking a Front End Team Leader to oversee the store's front-end operations. You will lead a sales team focused on delivering excellent customer service and a smooth checkout experience.

The role requires 1–2 years of supervisory retail experience, with a strong emphasis on leadership, scheduling, and merchandising execution. Join a team that values safety, growth, and customer satisfaction.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• High school diploma or equivalent is required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Lead front-end operations to ensure a positive customer experience.
• Oversee payroll budgets, scheduling, and store banking for financial and operational goals.
• Coordinate monthly safety meetings and ensure follow-up actions.
• Assist with hiring, development, supervision, and scheduling of store associates.
• Support merchandising execution and ensure pricing updates are completed as required.

Skills

Leadership

Customer Service

Associate Development

Asset Protection

Payroll Management

Store Banking

Shrink Reduction

Staff Scheduling

Merchandising Execution

Store Operations

Safety Management

Hiring

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Oklahoma City is seeking a Front End Team Leader to oversee the store's front-end operations. You will lead a sales team focused on delivering excellent customer service and a smooth checkout experience.

The role requires 1–2 years of supervisory retail experience, with a strong emphasis on leadership, scheduling, and merchandising execution. Join a team that values safety, growth, and customer satisfaction.