Front End Team Lead — Customer Service & Operations

Hannaford Supermarkets; Rockland (ME); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in Rockland, ME is seeking a Front End Leader to supervise store operations, train staff, and ensure excellent customer service. This role focuses on cashiering, service desk, and front end efficiency from the Rockland location.

The ideal candidate will have a high school diploma, strong communication and leadership skills, and a solid understanding of store operations and merchandising.

Qualifications

• Strong understanding of store operations and merchandising techniques.
• Effective communication, customer service, and selling skills.
• Desire and ability to lead and manage a team.
• Demonstrated ability to learn multiple tasks and technical requirements.

Responsibilities

• Ensure department associates are properly trained by certified trainers.
• Maintain solid communication within the department, store, and organization.
• Observe and ensure compliance with sanitation, safety, and food standards.
• Follow company policies and safety standards; assist in special projects.
• Supervise Front End operations, cashier, service desk and related functions.
• Manage labor reports, scheduling, and ordering; protect assets.
• Perform cashier/bagging functions and assist with other duties as needed.

Skills

Customer service

Communication

Leadership

Merchandising

Interpersonal skills

Education

High school diploma

Job description

Hannaford Supermarkets in Rockland, ME is seeking a Front End Leader to supervise store operations, train staff, and ensure excellent customer service. This role focuses on cashiering, service desk, and front end efficiency from the Rockland location.

The ideal candidate will have a high school diploma, strong communication and leadership skills, and a solid understanding of store operations and merchandising.