Front End Manager - Customer Service Leader

Hannaford; Augusta (ME); Vor Ort; USD 49.000 - 67.000; Vollzeit

Zusammenfassung

Hannaford Supermarkets in Augusta, ME is seeking a Front End Manager to oversee cashiering, service desk and front-end operations. You will lead a team, manage schedules, ensure high customer service standards, and uphold safety and sanitation policies.

The role requires a high school diploma or equivalent, strong leadership and communication skills, and the ability to train staff and maintain compliance with company policies.

Qualifikationen

• High school graduate or equivalent; excellent interpersonal, organizational, communication and customer service skills.
• Ability to lead and direct others and learn multiple tasks and technical requirements.
• Must be at least 18 years old.

Aufgaben

• Promote customer goodwill by role modeling high customer service standards.
• Supervise Front End operations and staff performance.
• Manage schedules to maintain service standards and accommodate personal needs.
• Ensure compliance with safety, sanitation, and company policies.
• Train and develop associates; ensure yearly certifications are up to date.
• Maintain cash handling accuracy and secure cash drawer at all times.
• Monitor payroll, over/shorts, and department supplies against budget.

Kenntnisse

Customer service

Interpersonal skills

Organizational skills

Leadership

Communication skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Hannaford Supermarkets in Augusta, ME is seeking a Front End Manager to oversee cashiering, service desk and front-end operations. You will lead a team, manage schedules, ensure high customer service standards, and uphold safety and sanitation policies.

The role requires a high school diploma or equivalent, strong leadership and communication skills, and the ability to train staff and maintain compliance with company policies.