Front End Leader: Customer Service & Operations

Hannaford; Leominster (MA); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Leominster, MA is hiring for a Front End leadership role overseeing cashier and service desk operations, ensuring accuracy of transactions and excellent customer service. The position requires supervising associates, maintaining safety and sanitation standards, and managing cash handling with attention to company policies.

Training and schedule coordination are key responsibilities.

Qualifications

• High School Diploma or equivalent preferred.
• Strong communication, customer service, and selling skills.
• Desire and ability to lead and manage a team.

Responsibilities

• Train department associates by certified trainers.
• Maintain strong communication across the store using the front end channels.
• Enforce sanitation, safety, and food safety standards and company policies.
• Supervise front end operations including cashier, desk, and service areas.
• Manage cash drawers and protect store assets.
• Understand labor reports, scheduling, and ordering, and support special projects.

Skills

Team leadership

Customer service

Communication

Merchandising

Education

High school diploma

Job description

Hannaford Supermarkets in Leominster, MA is hiring for a Front End leadership role overseeing cashier and service desk operations, ensuring accuracy of transactions and excellent customer service. The position requires supervising associates, maintaining safety and sanitation standards, and managing cash handling with attention to company policies.

Training and schedule coordination are key responsibilities.