Front-End Customer Service Lead

Hannaford; Rockland (ME); On-site; USD 23,000 - 33,000; Full time

Job summary

Hannaford Supermarkets in Rockland, ME is seeking a Store Front End Associate to support checkout and service desk operations. You will routinely perform cashier and bagging tasks, assist customers, and uphold store policies while maintaining a neat appearance.

This role requires effective communication, the ability to learn multiple tasks, and compliance with safety standards. The position is hourly, with a wage range of roughly $17.35 to $24.75 per hour, reflecting local market rates.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Demonstrated ability to learn multiple tasks and technical requirements.
• Demonstrated ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with safety standards; report needed repairs.
• Observe security standards and report unusual behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain housekeeping and sanitation per store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk duties and, if trained, bookkeeper functions.

Skills

Customer service

Communication skills

Willingness to learn

Cashier responsibilities

Job description

Hannaford Supermarkets in Rockland, ME is seeking a Store Front End Associate to support checkout and service desk operations. You will routinely perform cashier and bagging tasks, assist customers, and uphold store policies while maintaining a neat appearance.

This role requires effective communication, the ability to learn multiple tasks, and compliance with safety standards. The position is hourly, with a wage range of roughly $17.35 to $24.75 per hour, reflecting local market rates.