Retail Front-End Service Leader

Hannaford; Rockland (ME); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Rockland, ME is seeking a Front End Associate to perform cashier and service desk duties. The role emphasizes customer service, accuracy in transactions, and reliability on a busy retail floor.

Responsibilities include following store policies, assisting with front-end tasks, maintaining sanitation and safety, and supporting supervisors in daily operations. Applicants must be 18+ and comfortable handling various payments and customer inquiries.

Qualifications

• Effective communication and customer service skills.
• Must be at least 18 years old.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat personal appearance and follow appearance policy.
• Assign activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards and report maintenance needs.
• Observe security standards and report any abnormal behavior.
• Secure front-end cash drawer when unattended and protect assets.
• Maintain general housekeeping and sanitation standards.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Customer service

Cashier

Kiosk duties

Learning agility

Tools

POS system

Job description

Hannaford Supermarkets in Rockland, ME is seeking a Front End Associate to perform cashier and service desk duties. The role emphasizes customer service, accuracy in transactions, and reliability on a busy retail floor.

Responsibilities include following store policies, assisting with front-end tasks, maintaining sanitation and safety, and supporting supervisors in daily operations. Applicants must be 18+ and comfortable handling various payments and customer inquiries.