Front End Team Lead - Customer Experience & Training

The TJX Companies, Inc.; Delafield (WI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking an engaged retail team member to lead frontline operations and promote a highly-satisfied customer experience. You will train Associates, supervise register activity, and help maintain cash controls and store standards.

The role supports multiple storefront areas and emphasizes teamwork, integrity, and adherence to company policies while driving store goals and customer loyalty.

Qualifications

• Excellent interpersonal skills and ability to work as part of a team.
• Willingness to train and guide other Associates.
• Ability to run a register and handle money with accuracy.
• Discretion handling confidential information.
• Experience in retail or supervisory roles is preferred.

Responsibilities

• Promote a highly-satisfied customer experience and drive loyalty.
• Train and mentor frontline Associates on policies, procedures, and cash handling.
• Coordinate breaks and assigns registers to optimize coverage.
• Maintain cash controls, support loss prevention, and monitor equipment and safety.

Skills

Interpersonal skills

Teamwork

Train others

Cash handling

Discretion with confidential info

Retail/supervisory experience

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is seeking an engaged retail team member to lead frontline operations and promote a highly-satisfied customer experience. You will train Associates, supervise register activity, and help maintain cash controls and store standards.

The role supports multiple storefront areas and emphasizes teamwork, integrity, and adherence to company policies while driving store goals and customer loyalty.