Front End Lead: Customer Experience & Team Coach

The TJX Companies, Inc.; Amarillo (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision coverage

Life insurance

Paid holidays/vacation/sick leave

Job summary

The TJX Companies, Inc. is seeking an Associate to promote an excellent customer experience and lead a team at the front of the store. You will train, coach, and supervise Associates while ensuring a clean, organized environment and strong loyalty program participation.

Ideal candidates have retail experience and leadership exposure, with strong communication and multitasking abilities. Flexible scheduling including nights and weekends is required for this role.

Qualifications

• 1 year of retail experience at minimum.
• 6 months of leadership experience or supervisory exposure.
• Strong communication and organizational skills with attention to detail.
• Willingness to work nights and weekends as needed.

Responsibilities

• Promote an excellent customer experience at front of store.
• Lead by example and supervise Associates across front-end operations.
• Train and mentor Associates on front-end processes and loyalty programs.
• Coordinate register coverage and breaks for all Associates.
• Address customer concerns promptly and maintain a positive store environment.
• Ensure adherence to store policies, safety, and shrink reduction goals.

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Communication

Attention to detail

Job description

The TJX Companies, Inc. is seeking an Associate to promote an excellent customer experience and lead a team at the front of the store. You will train, coach, and supervise Associates while ensuring a clean, organized environment and strong loyalty program participation.

Ideal candidates have retail experience and leadership exposure, with strong communication and multitasking abilities. Flexible scheduling including nights and weekends is required for this role.